DreamHost hosting company is one of the companies that have been in the industry for quite some time. Moreover, the company has been through a lot of issues and fallbacks such as their 2 major outages, unstable security and billing complaints. However, the company still manage to stand up and proved that they are trustworthy and reliable.
Unlike any other providers that offers a limited money back guarantee of 30 days, Dreamhost offers the most lengthy refund policy period of 97 days. This gives users more time to explore and enjoy the services of the company and if they are not satisfied with it, they can automatically ask for a full refund. On the other hand, if the users decided to continue with the services, they are filled with a lot of benefits such as discounts and more. Learn more about Dreamhost review by watching the video below:
One of the biggest disadvantages of their hosting plans is that they only have one shared hosting plan available, which is not ideal for a hosting company. However, the company offers a lot of other exciting features such as unlimited domains, subdomains in one subscription. Because of that, the company was ranked as one of best companies to offer great domain services.
The company’s customer service support is one of their greatest services. They can be reached through live chat and e-mail ticketing system support 24/7. They decided not to have a phone based support to avoid waiting time. Customers enjoy their support service since it has quick results and their issues will be resolved in no time. Moreover, the company has well-trained, skilled, knowledgeable and respectful representatives.
Despite of not having a phone based customer support, the company is consistent in providing better and fast hosting solutions to their subscribers. In addition, customers can access knowledgebase FAQs thru their website. The company might experience a lot of troubles in the past, but this does not mean that they are not reliable in giving high quality hosting service.